Classifying Non-Conformances

A good Management System includes the the methodology for classifying non-conformances when found.  This course provides guidance on a technique used by a registrar's auditors to classify non-conformances.

Included is a downloadable flow chart that illustrates the method.

This course covers:

• Why this is Important
• Where non-conformances start
• History
• Definitions
• Decision Tree
• Examples
• Writing the non-conformance

After completing the course lessons, an exam is given.  If the student passes the exam (>70%), a certificate is awarded.