ISO 19011 Auditing Management Systems

This 45 minute course provides an excellent overview of ISO 19011 - Auditing Management Systems.  It provides an excellent overview of how to build, organize and implement a management system audit.

Intended Audience:

You are a stakeholder in you Quality Management System or Environmental Management System.  This course is intended for:

• Quality Managers
• Environmental Managers
• Internal Auditors
• QMS Project Manager

Overview:

• Principles of auditing
• Managing an Audit Program
• The Audit Process
• Document Review
• Audit Preparation
• Conducting the Audit
• Preparing the Audit Report
• The Audit Team
• Sampling Methods
• Interviewing Techniques
• Audit Processes & Systems
• Writing Nonconformances
• Good & Bad Audit Skills
• Meetings
• Corrective Actions
• The EMS Auditor

A short quiz is given at the conclusion of the review of the standard and the auditing portion of the course.  Upon completing the course and taking the quiz, you will receive a certificate of completion.