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Course Description:

Effective Corrective Actions address what is important. Also just as important is HOW they are presented. Opportunities are usually positive and when Effective Corrective Actions are presented in a positive manner, the probability for success increases.

This short course covers the basic requirements and the process to follow.

Intended Audience:

You are a stakeholder in you Quality Management System.  This course is intended for:
  • Quality Managers
  • Environmental Managers
  • OH&S Auditors
  • Internal Auditors

Cost:

$45 (for 12 months access)

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Course Agenda:

  • Introduction
  • View of Nonconformances
  • Define the Problem
  • Contain the issue
  • Define Root Cause
  • Identify Corrective Action
  • Systemic Corrective Action
  • Preventive Action
  • Update Appropriate documents
  • Verify Effectiveness
  • Close & Congratulate
  • Common Nonconformances
  • Final Thoughts
  • Effective Corrective Action Test


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