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Course Description:

This 2.5 hour course provides an excellent overview of the ISO 9001:2015 standard for auditors.  It is useful if your a first time registrant or you are re-certification.  It provides useful information on all aspects of the standard and your current QMS. 

It will help you prepare for a new certification to ISO 9001:2015 or a recertification

Intended Audience:

You are a stakeholder in you Quality Management System.  This course is intended for:
  • New to ISO 9001: Companies looking into a first time certification for ISO 9001:2015 QMS
  • Quality Managers
  • Internal Auditors

Cost:

$715 (for 12 months access)

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Course Agenda:

  • ISO 9001: 2015 Internal Auditor Training Requirements & Objective Evidence
  • Thoughts for us to consider…
  • Presentation information
  • Brief look at ISO 9001:2015
  • ISO 9001: 2015
  • 4.1 Context of the Organization
  • Context of the Organization
  • 4.2 Understanding the Needs and Expectations of Interested Parties
  • 4.1 & 4.2 Implementation
  • Example Internal Issues
  • Example External Issues
  • The Context of the Organization, Interested Party Needs & Requirements, and Main Risks
  • Auditing Section 4.1 & 4.2 Requirements
  • Auditing Section 4.2 IP Requirements
  • Section 4.1 and 4.2 (Auditor Issues)
  • 4.3 Scope
  • Auditing 4.3 Scope (Auditor Issues)
  • 4.4 QMS & its Processes
  • Auditing section 4.4
  • Auditing 4.4 (Auditor Issues)
  • 5.1 Leadership & Commitment
  • Auditing 5.1 Leadership & Commitment
  • Auditing 5.1 Leadership & Commitment (Auditor Issues)
  • 5.1.2 Customer Focus
  • Auditing 5.1.2 Customer Focus
  • Auditing 5.1.2 Customer Focus (Auditor Issues)
  • 5.2 Policy (Auditor Issues)
  • Auditing 5.2 Policy
  • Auditing 5.2 Policy (Auditor Issues)
  • 5.3 Roles Responsibilities & Authorities
  • Auditing 5.3 Roles, Responsibilities & Authority
  • Auditing 5.3 (Auditor Issues)
  • 6.1 Actions To Address Risk And Opportunities
  • 6.1 Risks Continued
  • Example Risks – Small Company
  • Auditing 6.1 Risks
  • Auditing 6.1 Risks (Auditor Issues)
  • 6.2 Quality Objectives And Planning
  • Auditing 6.2 Quality Objectives & Planning
  • Auditing 6.2 Q. Objectives & Planning (Auditor Issues)
  • 6.3 Planning Of Changes
  • Auditing 6.3 Planning Of Changes & (Auditor Issues)
  • 7.1 Resources, 7.1.1 General
  • 7.1.2 People, 7.1.3 Infrastructure
  • Auditing 7.1.1, 7.1.2, & 7.1.3 (Auditor Issues)
  • 7.1.4 Environment For Operation
  • Auditing 7.1.4 Environment & (Auditor Issues)
  • 7.1.5.1 Monitoring And Measurement
  • 7.1.5.2 Measurement Traceability
  • Auditing 7.1.5.1&2 M&M & (Auditor Issues)
  • 7.1.6 Organizational Knowledge
  • Auditing 7.1.6 Organizational Knowledge
  • Auditing 7.1.6 Organizational Knowledge (Auditor Issues)
  • 7.2 Competence
  • Auditing 7.2 Competence (Auditor Issues)
  • 7.3 Awareness
  • Auditing 7.3 Awareness (Auditor Issues)
  • 7.4 Communication
  • Auditing 7.4 Communication (Auditor Issues)
  • 7.5 Documented Information
  • 7.5 Documented Information
  • Auditing 7.5 Documented Information (Auditor Issues)
  • 8.1 Operational Planning & Control
  • Auditing 8.1 Operational Plan & Control (Auditor Issues)
  • 8.2 requirements for products and services
  • 8.2.1 Customer Communication
  • Auditing 8.2.1 Customer Communication (Auditor Issues)
  • 8.2.2 Determining Requirements Related To P/S
  • 8.2.3 Review Of Requirements Related P/S
  • 8.2.3 & 8.2.4 Review Of Requirements
  • Auditing 8.2.3 Review of Requirements (Auditor Issues)
  • 8.3 / 8.3.1 Design And Development
  • 8.3.2 Design & Development Planning
  • 8.3.3 Design / Development Inputs
  • 8.3.4 Design/Development Controls
  • 8.3.5 Design / Development Outputs
  • Auditing 8.3.2 - 8.3.5 Design
  • Auditing 8.3.2 - 8.3.5 Design (Auditor Issues)
  • 8.3.6 Design/Development Changes
  • Auditing 8.3.6 Design Changes (Auditor Issues)
  • 8.4 8.4.1 Control Of Externally Provided Processes, Products And Services
  • Auditing 8.4.1 Control Of External Provided Processes, Products And Services (Auditor Issues)
  • 8.4.2 Type And Extent Of Control
  • Auditing 8.4.2 Type & Extent Of Control (Auditor Issues)
  • 8.4.3 Information For External Providers
  • Auditing 8.4.3 Info.- External Providers (Auditor Issues)
  • Auditing 8.4.3 Information - External Providers (Auditor Issues)
  • 8.5 / 8.5.1 Control Of Production/Service
  • Auditing 8.5.1 Control Of P/S (Auditor Issues)
  • 8.5.2 Identification And Traceability
  • Auditing 8.5.2 ID And Traceability (Auditor Issues)
  • 8.5.3 Property Belonging To Customers/External Providers
  • Auditing 8.5.3 Property Belonging To Customers/External Providers (Auditor Issues)
  • 8.5.4 Preservation
  • 8.5.5 Post-delivery Activities
  • Auditing 8.5.5 Post-delivery Activities (Auditor Issues)
  • 8.5.6 Control Of Changes
  • Auditing 8.5.6 Control Of Changes (Auditor Issues)
  • 8.6 Release Of Products/Services
  • Auditing 8.6 Release Of P/S (Auditor Issues)
  • 8.7 Control Of Nonconforming Outputs
  • Auditing 8.7 Control Of NC Outputs (Auditor Issues)
  • 9.1 M&M Analysis And Evaluation
  • Auditing 9.1 M&M Analysis And Evaluation (Auditor Issues)
  • 9.1.2 Customer Satisfaction
  • 9.1.3 Analysis And Evaluation
  • Auditing 9.1.3 Analysis And Evaluation (Auditor Issues)
  • 9.2 Internal Audit
  • Auditing 9.2 Internal Audit (Auditor Issues)
  • 9.3 Management Review
  • 9.3.2 Management Review Inputs
  • 9.3.3 Management Review Outputs
  • Auditing 9.3.3 Management Review (Auditor Issues)
  • 10 Improvement
  • Auditing 10 Improvement (Auditor Issues)
  • 10.2 Nonconformity And Corrective Action
  • Auditing 10.2 NC and Corrective Action (Auditor Issues)
  • 10.3 Continual Improvement
  • End of Requirements
  • Documented Information
  • Retain Documented Information
  • Thoughts for us to consider…
  • Next Steps & Closing
  • ISO 9001 Internal Auditor Test & Certificate


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