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Course Description:

This 45 minute course provides an excellent overview of ISO 19011 - Auditing Management Systems. It provides an excellent overview of how to build, organize and implement a management system audit.

Intended Audience:

You are a stakeholder in you Quality Management System.  This course is intended for:
  • Quality Managers
  • Environmental Managers
  • OH&S Auditors
  • Internal Auditors

Cost:

$90 (for 12 months access)

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Course Agenda:

  • Introduction
  • Principles of Auditing
  • Managing an Audit Program
  • Overall Audit Program Process
  • Initiating The Audit
  • Document Review
  • Preparing for audit
  • Conducting The Audit
  • Preparing The Audit Report
  • Audit Team Leader (Lead Auditor)
  • Sampling Methods
  • Interviewing Techniques
  • 3-D Audit Process
  • Audit Systems, Not People
  • Process Approach Audits
  • Types of Processes
  • PROCESS INPUTS – 6 M’s
  • Basic steps in Process Approach Audit
  • Process / Outcome
  • Writing Nonconformance's
  • Nonconformance Examples
  • Exercise
  • Andrew Carnegie Quote
  • Good audit skills
  • Stanislaw Jerszy Lec
  • Bad Audit Skills
  • Opening Meeting Items
  • Closing Meeting Checklist
  • Report Items
  • Corrective actions
  • EMS Auditor Knowledge & Skills
  • Ongoing – Development & Review
  • ISO 9011 Test and Competency Certificate


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