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Course Description:

This 1.5 hour course provides an excellent overview of the ISO 9001:2015 standard.  This course is useful if your a first time registrant or you are re-certification.  It provides useful information on all aspects of the standard and your current QMS. 

It will help you prepare for a new certification to ISO 9001:2015.

Intended Audience:

You are a stakeholder in you Quality Management System.  This course is intended for:
  • Companies that have a current ISO 9001 QMS
  • New to ISO 9001: Companies looking into a first time certification for ISO 9001:2015 QMS
  • Executive Staff involved in your QMS
  • Quality Managers
  • Internal Auditors
  • QMS Project Manager

Cost:

$550 (for 12 months access)

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Course Agenda:

  • Downloadable Documents & Handouts
  • Introduction
  • Consider 2 issues
  • Brief look at ISO 9001:2015
  • QMS Model using the PDCA Cycle (2008 Version)
  • QMS Model using the PDCA Cycle (2015 Version)
  • 4.1 Context of the Organization
  • 4.2 Understanding the Needs and Expectations of Interested Parties
  • 4.1 & 4.2 Implementation
  • Example Internal Issues
  • Example External Issues
  • 4.3 Scope
  • 7.1.6 Organizational Knowledge
  • 4.4 QMS & its Processes
  • 4.4 QMS & its Processes
  • 5.1 Leadership & Commitment
  • 5.1.2 Customer Focus
  • 5.2 Policy
  • 5.3 Roles Responsibilities & Authorities
  • 6.1 Actions To Address Risk And Opportunity
  • 6.1 Risks Continued
  • Example Risks – Small Company
  • Context of the Org, Interested Parties Needs...
  • 6.2 Quality Objectives And Planning
  • 6.3 Planning Of Changes
  • 7.1 Resources, 7.1.1 General
  • 7.1.2 People, 7.1.3 Infrastructure
  • 7.1.4 Environment For Operation
  • 7.1.5 Monitoring And Measurement
  • 7.1.5.2 Measurement Traceability
  • 7.1.6 Organizational Knowledge
  • 7.2 Competence
  • 7.3 Awareness
  • 7.4 Communication
  • 7.5 Documented Information
  • 8.1 Operational Planning & Control
  • 8.2 requirements for products and services
  • 8.2.1 Customer Communication
  • 8.2.2 Determining Requirements Related To P/S
  • 8.2.3 Review Of Requirements Related P/S
  • 8.3 Design And Development
  • 8.3.2 Design & Development Planning
  • 8.3.3 Design / Development Inputs
  • 8.3.4 Design/Development Controls
  • 8.3.5 Design / Development Outputs
  • 8.3.6 Design/Development Changes
  • 8.4 Control Of Externally Provided Processes, Products And Services
  • 8.4.2 Type And Extent Of Control
  • 8.4.3 Info. For External Providers
  • 8.5.1 Control Of Production/Service
  • 8.5.2 Identification And Traceability
  • 8.5.3 Property Belonging To Customers/External Providers
  • 8.5.4 Preservation
  • 8.5.5 Post-delivery Activities
  • 8.5.6 Control Of Changes
  • 8.6 Release Of Products/Services
  • 8.7 Control Of Nonconforming Outputs
  • 9.1 M&M Analysis And Evaluation
  • 9.1.2 Customer Satisfaction
  • 9.1.3 Analysis And Evaluation
  • 9.2 Internal Audit
  • 9.3 Management Review
  • 9.3.2 Management Review Inputs
  • 9.3.3 Management Review Outputs
  • 10 Improvement
  • 10.2 Nonconformity And Corrective Action
  • 10.3 Continual Improvement
  • Documented Information
  • Retain Documented Information
  • ISO 9001 Test & Certificate

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